Propane Readiness For Winter Weather

Jan 16, 2024

River Valley Cooperative’s priority is to keep our customers safe and comfortable. With the current stretch of winter weather and cold temperatures, we understand that you may be worried, but our energy department is closely monitoring tanks.
If there is a monitor on the tank, our energy team is routing trucks when monitors read between 25-30% so there is no need to call as we will have a delivery to you within a few days. We appreciate you watching your tank monitor and would like you to continue to check your tanks, however, due to current high call volume please call if your tank is approaching 15%.
If you are a will-call customer, please ensure you call our office at 1-800-730-2838 when your tank reads 30%.
Please clear a path to your tank so your propane delivery driver can reach it quickly and safely. If you have a propane or heating emergency, please call 563-357-0816.
Propane Iowa shares some tips to help you remain secure as you hunker down in your propane home until the spring thaw.

Avoid Running Out of Fuel
As a general rule, you should schedule your next delivery when your tank gauge reads 30%. You can make the rest of winter a lot easier on yourself by utilizing a tank monitor.  Deliveries will be scheduled automatically based on your usage patterns and the daily temperatures.

Clear The Way To Your Tank
After a snowstorm, please dig out a path to your tank so your propane delivery driver can reach it quickly and safely. If your propane company’s trucks must use your driveway to reach your tank, please make sure the driveway is plowed wide enough to accommodate the delivery truck, especially around any turns. If your driveway is on a hill, it’s very important to make sure it is clear of ice and snow.

Check Your Carbon Monoxide (CO) Detectors
Your home should have at least one CO detector on each level—and there should be one outside every bedroom. Once a month, test them, and replace the batteries if necessary. Every five years, replace your CO detectors.

Test Your Generator
Once a month, run your propane generator for about 20 minutes to keep all of the moving parts lubricated. Check to ensure that you have enough fuel to last at least a week. Don’t wait until a power outage to find out your generator is low on propane.
Use Propane Gas Appliances Safely
Never use any outdoor propane appliances—including propane grills—in an enclosed space or inside your home. (This includes garages and sunporches.) Do not use your propane-fueled stove for heating or for any reason other than its intended purpose.

 If you have a propane or heating emergency, please call 563-357-0816.

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