24-Hour Propane Emergency: (563) 357-0816 With propane from River Valley Cooperative, you can count on us to provide dependable service and a variety of contract options so you can rest assured your home and business will remain fueled all year long. CLICK HERE TO DOWNLOAD ACCOUNT APPLICATION FORM Tanks Lease or purchase a propane tank to heat your home from River Valley Cooperative. Pricing Options We offer a selection of propane contracting options to meet your needs, including prepay, Budget Billing, or no-money-down. You can also have your payment automatically deducted from your checking or savings account. Budget Billing estimates your yearly propane bill and divides it into 12 equal monthly payments. The 12-month Budget Billing program begins on June 1st of each year. Any existing balance or remaining credit balances at the end of the Budget Billing cycle is adjusted into the next year’s payment. Auto-Delivery Sign up for our Auto-Schedule program, which uses a monitoring system to make sure you never run out of propane. For more information about our energy solutions or to order propane, contact: 800-730-2838.
24-Hour Propane Emergency: (563) 357-0816 Safety is a priority at River Valley Cooperative, and your safety is our energy department’s top priority. If you suspect a gas leak:
Install a Propane Gas Detector Did you know you may not always smell a gas leak? Some people, especially the elderly, are unable to detect the scent of gas. Colds, allergies, sinus congestion, tobacco, alcohol, and some prescription medications may diminish your sense of smell. To keep you safe, we encourage you to install a propane gas detector in accordance with the manufacturer’s instructions.
DELIVERY POLICIES:
DELIVERY FEES:
Delivery Fees for Out of Gas: (If 10% or less one of these fees may apply, if 5% or less one of these will be assessed)
Will Call Labor Rates: Same Day Same Day After Hours Weekend/Holiday
(Includes Leak Test) (Includes Leak Test) (Includes Leak Test)
Out of Gas 1st $125.00 per trip $225.00 per trip $275.00 per trip
Out of Gas 2nd $175.00 per trip $275.00 per trip $325.00 per trip
Out of Gas 3rd $225.00 per trip $325.00 per trip $375.00 per trip
A letter will be mailed out after 3rd out of gas in a 12-month period stating we will discontinue service.
Delivery Fees for Non-Out of Gas:
After Hours Delivery $100.00 per trip
Weekend/Holiday $200.00 per trip
Low Percent Del. W/O 72-Hour Notice $65.00 per trip
Trip Fee for Non-Delivery $65.00 per trip