Propane

Propane

24-Hour Propane Emergency: (563) 357-0816

With propane from River Valley Cooperative, you can count on us to provide dependable service and a variety of contract options so you can rest assured your home and business will remain fueled all year long.

CLICK HERE TO DOWNLOAD ACCOUNT APPLICATION FORM

Tanks
Lease or purchase a propane tank to heat your home from River Valley Cooperative.

Pricing Options
We offer a selection of propane contracting options to meet your needs, including prepay, Budget Billing, or no-money-down. You can also have your payment automatically deducted from your checking or savings account.

Budget Billing estimates your yearly propane bill and divides it into 12 equal monthly payments. The 12-month Budget Billing program begins on May 1st of each year. Any existing balance or remaining credit balances at the end of the Budget Billing cycle is adjusted into the next year’s payment.

Auto-Delivery 
Sign up for our Auto-Schedule program, which uses a monitoring system to make sure you never run out of propane.

For more information about our energy solutions or to order propane, contact: 800-730-2838.

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Energy Safety

24-Hour Propane Emergency: (563) 357-0816

Safety is a priority at River Valley Cooperative, and your safety is our energy department’s top priority. If you suspect a gas leak:

  • Turn off the gas supply at tank immediately
  • Do not turn light switches on or off
  • Do not use the telephone
  • Open all windows and doors
  • Evacuate the area
We invite you to watch two safety videos from the Propane Education & Research Council:
• If You Suspect a Gas Leak - Everyone in your family should know what to do if they smell propane. Here are a few steps to take in the event of a potential gas leak.
• How to Turn the Tank Off - There are a few reasons why you’d need to turn off the flow of propane to your tank. Fortunately, turning a tank off is very easy.

Install a Propane Gas Detector
Did you know you may not always smell a gas leak? Some people, especially the elderly, are unable to detect the scent of gas. Colds, allergies, sinus congestion, tobacco, alcohol, and some prescription medications may diminish your sense of smell.
 
To keep you safe, we encourage you to install a propane gas detector in accordance with the manufacturer’s instructions.

 

Propane Delivery Policies & Fees

DELIVERY POLICIES:

  • 250-gallon minimum delivery.
  • If not on a monitored system, 72-hour delivery notice is required to avoid additional fees. To avoid additional fees, call in at 25% or above.
  • A leak test must be performed on any tank 5% or under.

DELIVERY FEES:

Delivery Fees for Out of Gas: (If 10% or less one of these fees may apply, if 5% or less one of these will be assessed)

Will Call Labor Rates:              Same Day           Same Day After Hours                         Weekend/Holiday

                                           (Includes Leak Test)      (Includes Leak Test)                        (Includes Leak Test)

Out of Gas 1st                       $125.00 per trip             $225.00 per trip                             $275.00 per trip

Out of Gas 2nd                      $175.00 per trip             $275.00 per trip                             $325.00 per trip

Out of Gas 3rd                       $225.00 per trip             $325.00 per trip                            $375.00 per trip

A letter will be mailed out after 3rd out of gas in a 12-month period stating we will discontinue service.

Delivery Fees for Non-Out of Gas:

After Hours Delivery                                                        $100.00 per trip

Weekend/Holiday                                                            $200.00 per trip

Low Percent Del. W/O 72-Hour Notice                           $65.00 per trip

Trip Fee for Non-Delivery                                               $65.00 per trip

Propane Order Form

*Tank Description:
*Gallons Requested: